Animal Hospital of Colorado Springs

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Monday

7:30AM - 6:00PM

Tuesday

7:30AM - 6:00PM

Wednesday

7:30AM - 6:00PM

Thursday

7:30AM - 6:00PM

Friday

7:30AM - 6:00PM

Saturday

8:00AM - 5:00PM

Sunday

Closed

At the Animal Hospital of Colorado Springs, we care about pets and their people. We wish to provide you with excellent quality veterinary services in a modern, clean, and caring environment. You can help us in providing for your pet’s needs by sharing your comments with us about your expectations regarding veterinary care. By completing this questionnaire, you can be assured that your comments will be acted upon

FACILITY

Adequate parking

Poor

Below Average

Average

Great

Excellent

Clean comfortable lobby

Poor

Below Average

Average

Great

Excellent

Clean, comfortable exam room

Poor

Below Average

Average

Great

Excellent

Convenient office hours

Poor

Below Average

Average

Great

Excellent

CUSTOMER SERVICE

Receptionist friendliness

Poor

Below Average

Average

Great

Excellent

Phone calls answered promptly

Poor

Below Average

Average

Great

Excellent

Telephone hold time

Poor

Below Average

Average

Great

Excellent

Friendly telephone conversation

Poor

Below Average

Average

Great

Excellent

Waiting time in lobby

Poor

Below Average

Average

Great

Excellent

MEDICAL STAFF

Knowledgeable technicians

Poor

Below Average

Average

Great

Excellent

Proficient technicians

Poor

Below Average

Average

Great

Excellent

Technician's bedside manner

Poor

Below Average

Average

Great

Excellent

Technicians were professional

Poor

Below Average

Average

Great

Excellent

Knowledgeable veterinarian

Poor

Below Average

Average

Great

Excellent

Proficient veterinarian

Poor

Below Average

Average

Great

Excellent

Veterinarian's bedside manner

Poor

Below Average

Average

Great

Excellent

Veterinarian was professional

Poor

Below Average

Average

Great

Excellent

MEDICAL CARE

Listened to my concerns

Poor

Below Average

Average

Great

Excellent

Answered my questions

Poor

Below Average

Average

Great

Excellent

Cares about my pet(s)

Poor

Below Average

Average

Great

Excellent

Comfortable with medical procedures performed

Poor

Below Average

Average

Great

Excellent

Waiting room time

Poor

Below Average

Average

Great

Excellent

If you checked poor or below average to any of the above questions, please elaborate here

Why did you choose this hospital?

Would you recommend us to others?

Yes

If so, why? (If not, why not?)

If you were our practice manager, what suggestions would you have for improving the office, staff or procedures?

If you have any comments you would like to share with the staff of Animal Hospital of Colorado Springs, we would appreciate them:

Your technician today was

Your veterinarian today was:

Thank you for your time and thoughts.Sincerely,Animal Hospital of Colorado Springs